As a consumer, it becomes very difficult to choose from so many varieties of options for DTH connections. One can go for Airtel Digital Tv new connection or Tata Sky DTH, from Dish Tv to Videocon D2h, options are aplenty. It has been a trend to opt for the Set Top Box suggested by the local shop or recommended by one’s acquaintances, yet all DTH products appear similar. One might lose money and lose the benefits provided by the DTH services if one blindly believes a person and not make an informed decision.
These following points will solve one’s doubt and confusion about which DTH set-top box to opt for.
1. DTH PACK- PRICE AND CHANNELS
To make the decision the majority of the customers compare the initial cost of Set Top Box. They should realize that the one-time fees for either Airtel Digital Tv new connection offer or Tata sky offer, for that matter are less critical than the monthly cost of packages. Every DTH service provider to start with the service provides 4-5 basic packs for as low as Rs.99/ month and maximum limits to approx. Rs.800/month. Fancy names are given to such packages like Ultra, Gold, and Titanium to attract new customers. Before buying a DTH connection one should prepare a draft list of channels one would see, this might be time-consuming but it is worth it. One should check the minimum amount package for the channels one needs and if that particular channel isn’t in the offer than one can opt for a provider which provides. While calculating the cost of the channel packages one should also add the subscription cost of HD channels.
2. SET-TOP BOX TYPE
It is difficult to differentiate between different types of Set Top Boxes offered by the companies for a normal consumer. There are three types of Set Top Boxes:
a. Standard Definition or SD
b. High Definition or HD
c. 4K or Ultra High Definition
Based on the specifications of one’s TV, one should choose the Set Top Box. One should go for HD if one has LCD/LED and choose SD Box for tube TVs. Book a 4K DTH connection if one has a television with 4K picture quality. There are many companies who provide HD connections like Airtel DTH HD new connection, Tata sky DTH HD etc.
The Set Top Box type is the recording feature which one should consider and many companies support recording via USB pen drive like Airtel Digital TV, Videocon D2H etc. But one cannot record a particular channel when watching another channel. Opt for a Recorder Set Top Box which has inbuilt storage capacity for simultaneous recording facility. At a premium price, one can avail that as well.
All DTH service providers like Dish TV, Airtel Digital TV, Tata sky etc. provide a 1-year warranty on a new connection. With each DTH service provider, the coverage of the warranty may vary. Like some may cover remote and accessories in the warranty and some don’t cover. Set Top Box failure rate is on the higher side in India considering the extreme weather conditions and frequent fluctuations in the power supply. As warranty plays a crucial role one can call customer care numbers of all DTH service providers to know the warranty details before making any decisions on which provider to choose. For extended warranties, one should look for DTH service provider that offers Annual Maintenance Contracts.
This point is probably the most difficult to judge and the most important factor. Be it re-alignment or any account related issues support of customer care is constantly required by a DTH consumer. Calling the customer care of each service provider and noting their waiting time is one of the simplest and reliable methods of comparing service quality. The company which cares the most about its customers will probably be the one with the least waiting time. This test can be applied for mobile and internet services as well. The second method for judging service quality is by reading online reviews. Please take the address of the nearest service centre to know how far the service providers centre is located if in case one is in a small town, village or in outskirt city area.
5. LONG TERM OFFER
If one opts for annual or other long-term packages, then all DTH companies offer huge discounts. One can save up to 40% on their annual cost if they opt for long-term offers.